Delivery & Returns

Delivery:

We currently ship exclusively to the UK.

Items will be sent by standard 1st class post. We aim to dispatch items within 5 working days of placing your order. Please note that once delivery has been attempted, it is the recipient’s responsibility to organise re-delivery or collection of the item from Royal Mail.

 

Returns:

If you are not completely happy with your items please email hello@maydby.co.uk within 7 days of receiving your order. If you would like to return your items for an exchange or refund, you can do so within 21 days of receiving your order. The item must be in its original condition and packaging.

We do not offer a refund on postage. For your own protection we advise you to return your items via an insured method of delivery that requires a signature.

Upon receiving the returned item/items we will process the refund within 2 business days.